Brandon was great, excellent customer service and quick service. Would definitely use them again
Overall Experience
Quality
Price
Convenience
Brandon was awesome. He was quick, polite, and did an excellent job
Overall Experience
Quality
Price
Convenience
Installed a new weather resistant outlet with bubble cover on the exterior of the house in the backyard.
For this job we removed and replaced water heater with a new electric water heater and brought it up to code. We also removed and replaced prv and main shut off valve set psi to 70. We installed new shutoff valve for hose bib as well. Water heater is factory set to 120. We checked our fittings and tested for leaks, conducted a super clean up and tagged our valves.
Run 5 cat 6 drops through the basement to the locations we discussed.
The customer had a hidden leak. They thought was the urinal. This was not the case after further inspection. I dismantled a wood panel that was covering the plumbing for both bathroom faucets, adjacent to the urinals and found water and staining on the back of the wood panel, I noticed that is the stop valve right. Was leaking right as well? There were supply lines that were bulging that needed to be replaced. Both faucets are leaking as well when in use. And the most severe is on the left hand side. Customer needs to have a grant from the company in order to replace the faucets. However, customer agreed to have the supply lines. And the cold side shut off valve on the left hand faucet replaced. Turned the water off to the building and uh, replaced, shut off valve and down. They're bulging supply lines, turn the water back on to the building and checked for leaks. No leaks, thank you for choosing and trusting te with your plumbing needs
came out to a no cool on a 1999 R410a system. After a full diagnostic check. I found that the indoor unit was extremely dirty and needs to be cleaned. The filter was restricted and needs to be changed. I found that the unit did not have any Indoor Air Quality products on it. I found that the outdoor unit was also really dirty as well. I found that the capacitor and compressor were testing out of range. The refrigerant levels and pressures were good. The inside of the home is cooling but the thermostat is not registering the proper temperatures. We will need to change out the thermostat, clean the entire system and add a hard start for the compressor and a capacitor that will fail any day now.
Returned on site to install halo h20 ultimate 150 with a prefilter, we turned the water off at the meter box and drained the entire home down. We first began by cutting out the old main water shut off and prv and replaced them both. We then built up the bypass system and tied the filtration system in. Backwashed filter for almost an hour until water was pure and clear. Client is happy with work performed, as stated water is back on with no leaks.
Came back out today because thermostat was jumping around and not holding a steady temperature. Thermostat went from 72 to 77. Presenting the issue with the customer, customer agreed to replace the thermostat. When replacing the thermostat, we put silicone in the hole behind the thermostat to keep air from causing an untrue reading. Thermostat is now holding a constant temperature and is cooling.
Came out today because upstairs was intermittently cooling. Upon inspection found that the was clogged, outdoor unit had a wet capacitor, no UV protection on the indoor system, no what switch on system, the filter was completely clogged, the indoor blower motor had lots of buildup. Upon testing, everything found no other issues other than what is listed above. Upon presenting customer with options of repair due to the amount of money, he has spent with us in the last week waived service call. Cleared the drain line and ensure proper drainage. Customer approved all repairs at this time. Upstairs system is not working properly with no further concerns.
Main level and basement systems replaced.
came out to a no cool. After doing a diagnostic check I found that the capacitor at the indoor unit was failing and that the blower motor fan was seized up and hard to turn. The blower motor itself was extremely hot indicating a bad motor. The customer will need to make these repairs for the system to work according to specifications. The system is a 2009 R410 A system so I did ask to have an Install supervisor out to go over options to update the equipment. The customer declined both the repair options and the Install supervisor option.
Called out for low water pressure in the home. Found that prv was bad and also from 2005. Found that water heater also had no expansion tank. Turned off water and drained it down. Cut out old prv and installed new watts prv and new main shutoff. Also removed supply line on cold side of water heater and hard piped it. Cut in a new expansion tank as well. Restored water and checked for leaks. No leaks were found. Cleaned work area.
Completed no cool call. Upon arrival, customer stated that the main floor was not cooling. Upon inspection system was frozen, this was a system from 2001, this is a R 22 system. Upon inspection of the outdoor system, found that the system was low on refrigerant. R 22 is no longer manufactured. Customer also wanted us to check the basement system. This system is from 2003, it is also a R 22 system. On inspecting the outdoor system, found that this system is also low on R 22 Refrigerant. We also found that the compressor is very hot. Customer did agree for a quote on both systems, customer also signed up for the homecare.
Called out for toilet issues. Upon arrival, found two toilets in need of rebuilds. Customer elected to rebuild toilet in main floor guest bathroom. Performed major rebuild on toilet including new tank bolts, flush valve, fill valve, flapper, handle and supply line. Restored water to toilet and thoroughly tested. No leaks were found. Cleaned work area. Water heater in garage is currently leaking. Customer was made aware and was told of the severity of the situation. Quote to replace heater was provided.
The leak was coming from a half inch hot waterline. I shut the water off to the building, and drain the water distribution system. After draining the water distribution system, I proceeded to repair the pinhole leak. After the repair the water distribution system was pressurized. Tested for leaks. My professional recommendation is to re-pipe the entire water distribution system of potable water because multiple repairs have been made with evidence to show, and the material used for the piping is recalled.
For this job I installed a customer supplied car charger.